Refund policy

RETURNS

ALL SALE ITEMS ARE FINAL SALE.


We do not accept returns unless there is a defect with the product. In the rare event that an order is shipped with a defect or damaged, we will offer a replacement if the defect is reported within 7 days after receiving the item along with a photo proof of the defect. We do not accept returns, exchanges, or replacements in the case where the reason is due to the item being too small or too large. We provide complete information about our size and it is our customer’s duty to measure on their end before purchasing.

Returns are accepted only under the following conditions:

  •  Returns must be submitted within 7 days of receipt.
  • The returned item must be unworn and in new condition.
  • All returns are subject to a 30% restocking fee per package.

We must be notified before returning any items. Please message us your full name, order number and the item(s) you would like to return. Do not ship a product back unless it has been approved. Returned items must be in brand new condition and in the original packaging as you received it.

Customers are responsible for ALL shipping costs when returning. Item total is refunded minus a restocking fee of 30%. Our customer service team is always here to help you with your concerns.


REFUNDS

The customer is responsible for shipping costs associated with the returned merchandise. Upon receipt of the returned merchandise

We will credit the customer's account with the original purchase price less a 30% restocking fee. We will not issue a refund to any customer who does not receive their order due to an inaccurate or incomplete shipping address provided during the checkout process, unless the order is categorized as undeliverable and returned to us. If your package was delivered but you did not receive it, it is your responsibility to contact the post office and resolve the issue. It is your responsibility to contact the post office and file a claim for the lost package. For us, the customer is required to provide the appropriate lost return receipt to discuss a final resolution with us.


EXCHANGES

To exchange an item please contact us first, so that we can approve the return. After the return is approved, print out your email invoice and mail that along with your item back to us write on the invoice what you would like exchanged. Once we receive it, we will review your case within 48 hours and send you the new product.